SHIPPING POLICY

     Shipment Processing Time

       Orders will be processed and shipped with 5 business days.

       Please allow for 4 weeks maximum to make and ship Pre-Order pieces as they are made to order by Brody.

  • Domestic Shipping (Including Canada)

       All US and Canada orders will be shipped with USPS. Shipping will be calculated at checkout based on the weight           and dimensions of each order.

RETURN POLICY

       We have a 14-days return policy, which means you have 14 days after receiving your item to request a return.

       To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in           its original packaging. 

                                    Customers  pay for the cost of return shipping.

      To start a return, you can contact us at brodythings@hotmail.com. If your return is accepted, we’ll send you a             return shipping label, as well as instructions on how and where to send your package. Items sent back to us without         first requesting a return will not be accepted.


      You can always contact us for any return question at brodythings@hotmail.com.

 

  • Damages and issues


       Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you             receive the wrong item, so that we can evaluate the issue and make it right. 

  • Exceptions / non-returnable items

       Unfortunately, we cannot accept returns on discounted "Seconds" or gift cards.

 

  • Exchanges


       The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted,              make a separate purchase for the new item.

 

  • Refunds


       We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or           not. If approved, you’ll be automatically refunded on your original payment method (minus the cost of return                   shipping). Please remember it can take some time for your bank or credit card company to process and post the             refund too.

PAYMENT METHOD

Visa, Mastercard, and Paypal are accepted